We have adopted a solution strategy which is highly attractive & differentiating. We give a sharp focus on ascertaining the customer's needs through a consultative approach – one designed to profitably put the appropriate combination of products and services together to solve that customer's problem.
We have expertise & highly skilled, cross-functional individuals who understand products, services, and the prospect's industry – who can design creative solutions and business cases for our customer.
Commitment to Value for Money
Our special attention to building quality and reliability wins customer confidence gradually. We emphasis on technology development and production efficiency results in up-to-date products and good value for money. That's why our product captures a lot of brains if not hearts. Our products & services are renowned for good value for money, offering competitive performance and features at affordable prices.
Quality Product & Services
When it comes to customer satisfaction, it all comes down to perception, how our customer experiences the product and service provided by us. It’s not what we believe or think, not what our studies or focus groups tell us, but what our actual customers look, feel & touch. So we understand that our bottom-line, financial results are tied to customer satisfaction and quality. HTS quality is measured along two dimensions, the physical and the performance (product quality, service quality, responsiveness, assurance, tangibility, empathy & reliability).
Environment & Energy Conservation
Our products & services can become a part of our customers in Green building rating system to facilitate design, construction, operation and evaluation of environment-friendly industries & buildings.
Development of People
We develop confidence and trust which begins to emerge, together with a more systematic and open approach, leading to a clearer and more methodical way of working. There is greater valuing of people, clarification of purpose, establishing of objectives, systematic collection of information, considering all options, preparation of detailed plans and progress reviews to make improvements.
In HVAC Technical Services LLC leadership is decided by situations, not through protocols, everyone’s energy is utilized and basic principles and social aspects of the organization’s decisions are considered.
• Clear objectives and agreed on performance goals
• Support and trust
• Co-operation and team building efforts
• Good decision making & leadership skills
• Individual development opportunities